• Modernization Upgrade Planning &       Execution
  • Functional Area Assessment
  • Pega Solution Development
  • Pega Best Practices Documentation
  • Establishment of Standardized Processes       and Procedures
  • Software Security Analysis
  • Upgrade Process Documentation

Client Challenge

Integrated Telecom Solutions, Inc. of Riyadh, Saudi Arabia needed a Modernization Program to re-build its system based on the documented “As-Is” functionalities using the Pegasystems platform already licensed by the client organization. .

Client Success & Solution

TechCORE Management Solutions Services, formerly known as ArchiTECH Solutions, consultants expeditiously obtained the required visas and travel documents and provided three Pega specialists who flew to Riyadh for the configuration and development related to specific use cases, tasks, and the required deliverables including:

  • Restricted Goods Clearance System which linked restricted customs items with Clearance Letters       issued by an authorized institute
  • Exemptions System which exempted goods from customs duties based on an exemption       decision (industrial, governmental, diplomatic or foreign)
  • International Conventions System which registered the information and the administrative       decisions of international agreements between the Saudi Customs and Customs of the       participating countries, as well as registration of customs tariff clauses exempted under Agreement.
  • Tariff System encoding for all tariff items.

Benefits & Results

TechCORE MSS was responsible for the timely and professional completion of the Pegasystems configuration and development related to the specifically identified requirements.

Professional Services Provided

  • Business Process Re-Engineering
  • Operations Assessment & Analysis
  • Operations & Maintenance Support
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