Proven Solutions

TechCORE MSS SOLUTIONS

TechCORE MSS has been providing Appian services since 2004, spanning a multitude of industries. Whether it’s the modernization of legacy applications, assessment of existing Appian applications, or creating new solutions from the ground up.TechCORE MSS has experience in every aspect of the platform, from on-premise installation, integration, process design, and custom UI development.

TechCORE MSS has experience at all levels of the Solution Delivery project lifecycle from “Inception” to “Implementation” through “Adoption”. Our team of experts has been trusted advisors for C-Level management and IT and Business decision-makers in launching business operations improvement initiatives, delivering case management solutions, BPM solution implementations, conducting BPM product assessments and analysis, and developing Center of Excellence for solution delivery.

Now technology has finally caught up and is flexible enough to customize around the optimal and most efficient business process needed to deliver your organization’s’ operations.

Legacy Modernization

 

TechCORE MSS  believes in embracing modern technology to help streamline government operations. We work closely with Federal and State & Local clients to assess legacy enterprise systems to determine ways to leverage new technologies that will expose their legacy data and applications.  A “Wrap & Renew” approach is a smart solution for clients looking to leverage the benefits of BPM technology, while avoiding the risks of ripping and replacing existing legacy systems.

Case Management

 

TechCORE MSS consultants understand the various ways in which case management solutions can be used to increase efficiency with client operations and improve customer experience dealing with large organizations. TechCORE MSS experts have implemented case management solutions for government and commercial clients by leveraging BPM product functionality and implementing the right processes.

Contracts & Acquisitions Management

TechCORE MSS has delivered several financial contracts management, bid & grants acquisitions, and vendor contract management solutions to various government clients. The ATS expert solution consultants leverage BPM products to develop agile solutions to streamline processes, integrate with legacy systems, and automate approval workflow within mission-critical organizations.

 

Healthcare Records Management

 

TechCORE MSS business operations consultants design and implement healthcare solutions that allow physicians, nurses, and hospital employees to automate and manage referrals and authorizations for customers, integrate with hospitals through customer-facing information portals, link with patient record systems to provide physicians with a holistic patient view, and streamline management approval processes.

Solution Delivery Activities

1. ASSESS

Business Process Analysis BPM/CRM Application Assessment BPM/CRM Best Practices BPM/CRM ROI Assessment BPM/CRM Product Selection

2. DESIGN

System Architecture Design Enterprise Integration Design Solution Design Strategy UIX Mock Design

3. IMPLEMENT

Business Requirements Gathering Use Case Development Demo/Prototype Development Application Development Quality Assurance & System Testing Solution Implementation & Launch Solution Delivery Management

4. ENABLE

User Training User Demo Reviews Application Adoption Strategy Technical Team Enablement Training Center of Excellence Implementation

5. MAINTAIN

Production Support On-Demand Application Dev Services Performance Monitoring Application Maintenance Software Platform Upgrade Services Application Migrations

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