Vermont Agency of Transportation needed to actively manage construction contracts related to engineering financial management. The client was looking for a service provider who was responsive and reliable to conduct application improvements, resolve application issues, and be readily available for on-demand application support services.
TechCORE MSS provided an analysis and assessment of the existing application to determine the gaps in functionality and requirements needed to launch the construction contracts financial management solution. ATS consultants met with the client to develop a project schedule to remediate any critical issues or risks with the application, and then determined a user testing plan to gather initial solution feedback prior to training and launch. The ATS team developed a automated process for the client to use during user training and supported training efforts where needed. TechCORE MSS reviewed feedback with the client, created a change request modification list, and developed new process models and enhancements based on requirements. ATS worked with the client to launch the application ahead of schedule with a high adoption rating.
TechCORE MSS consultants proved to be essential to the successful launch of the construction contracts financial management solution. The team of consultants worked closely with the client to customize the solution to the operational needs, and enable their team to utilize the BPM application for a projected high return on investment.